Privacy Policy - Xogvalenshit

Last Updated:

1. Introduction

Welcome to Xogvalenshit. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our gift wrapping services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

By using our website and services, you consent to the data practices described in this policy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us using the information provided at the end of this document.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use.

The personal information we collect may include the following:

Name and contact data: We collect your first and last name, email address, postal address, phone number, and other similar contact data when you submit inquiries through our contact form or request our services.
Credentials: If you create an account with us, we may collect passwords, password hints, and similar security information used for authentication and account access.
Payment data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored securely by our payment processor.
Communication preferences: We collect information about your preferences in receiving marketing communications from us and your communication preferences.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies to improve user experience and analyze website traffic.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, or for compliance with our legal obligations.

To facilitate account creation and logon process if applicable to your use of our services.
To send you marketing and promotional communications if you have opted in to receive such communications. You can opt out of our marketing emails at any time.
To send administrative information to you, such as information regarding our services, changes to our terms, conditions, and policies.
To fulfill and manage your orders, payments, returns, and exchanges made through the website.
To post testimonials with your consent. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
To request feedback and to contact you about your use of our website and services.
To protect our services by monitoring and enforcing our terms and conditions of service.
To respond to legal requests and prevent harm as required by law.
To deliver targeted advertising to you based on your interests and interactions with our website.
For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, marketing, and your experience.

4. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us, or for a reasonable period following the completion of your transaction with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be completely secure.

We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These may include:

The right to access and receive a copy of the personal information we hold about you.
The right to request correction of any inaccurate personal information.
The right to request deletion of your personal information under certain circumstances.
The right to object to processing of your personal information.
The right to data portability.
The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action to remove that information from our servers.

9. Updates to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

We encourage you to review this privacy policy frequently to be informed of how we are protecting your information. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

10. Contact Us

If you have questions or comments about this policy, you may contact us at:

Xogvalenshit
8 The Grn, Ste A, Dover, DE 19901
Phone: +1 302 736 1698
Email: customer@xogvalenshit.world